Notation based on the Specified Commercial Transactions Law


Distributor

Autoexe Co., Ltd.

Sales Manager

Yuichiro Otomi

Location

2-15-8 Edagawa, Koto-ku, Tokyo 135-0051

Telephone number

03-6458-7251

Reception hours 10:00-18:00 (excluding Saturdays, Sundays, and holidays)
*If it is outside of reception hours, please contact us by email.
Inquiries: store@autoexe-store.com


AutoExe Homepage
https://www.autoexe.co.jp/

AutoExe Store Online Shop
https://autoexe-store.com/


Product sales price

Please refer to each product page.

Required charges other than product price

Consumption tax, shipping fee

Shipping fee within Japan is 3,300 yen for the total purchase price Orders over JPY (tax included) will be delivered free of charge.
Price less than 3,300 yen (tax included) is 880 yen (tax included) nationwide.

For international orders, shipping charges will be added based on the weight of the item.
Also, when you receive the product, you will be required to pay customs duties and consumption taxes according to the tax rate determined by each country.

Order expiration date

As a general rule, within 2 weeks from the date of order

About returns and exchanges

Please return or exchange items within 7 days of receiving the product. Please be sure to contact us in advance. We may not be able to accept your request if we do not contact you in advance.

◎If the delivered product is damaged or defective during shipping, or if the product is different from the one you ordered, we will replace it at our expense. In that case, please contact us and send it back.

◎Please note that in the case of a return or exchange due to the customer's convenience, the shipping fee and transfer fee for refund will be borne by the customer. Please note that products that have been used once or that have been scratched or damaged by the customer are not eligible for return or exchange.

We cannot accept returns or exchanges in the following cases.

 ・Items that have been used once or whose packaging has been opened (including painted styling kits)
・If scratches or stains occur at the customer's expense
・If more than a week has passed since delivery without any special circumstances
・Products without packaging (bags/cases)
・Other products that specify on the product page that they cannot be returned

We will bear the shipping costs for returns due to our defects.
We will notify you of the refund within 3 business days after the returned item is received.

Sales Quantity

All products listed have limited quantities. Please pardon the case of run out.
If there is a problem with the quantity of your order, we will contact you via email.

Delivery period

Delivery address We accept delivery to your home or designated location.
If you do not specify, the order will be delivered to the address of the person who placed the order.

Product delivery

Products will be delivered within approximately two weeks from the next business day after receiving your order (but (excluding out-of-stock items). We apologize, but we cannot accept requests for delivery dates. Once it is ready, we will deliver it to you as soon as possible. Pre-order items will be shipped "as soon as they arrive."

Business days are weekdays excluding Saturdays, Sundays, public holidays, and New Year's holidays.
However, if the item falls on a holiday such as New Year's Day or Golden Week, it will be shipped sequentially from the next business day onwards.

Delivery may be delayed when there is a high volume of orders, consecutive holidays, or around our company's regular holidays. Thank you for your understanding.
Please note that due to the nature of online shops where multiple orders can be placed at once, there may be times when the listed products are out of stock.
In addition,
If the arrival of the product is unavoidably delayed due to order/stock status, we will contact you.


About shipping the product

We apologize for the inconvenience, but there are some areas where we are unable to deliver the product. We apologize for the inconvenience, but in that case, we will contact you. Thank you for your understanding.

Payment method

Credit card payment (VISA, MasterCard, JCB, AMERICAN EXPRESS)
Paypal is also available.

ご利用いただけるクレジットカード

Payment deadline

For credit card payments, the payment date is the day the credit card account is deducted.