Notation based on the Specified Commercial Transactions Law
Distributor
Auto Exe Co., Ltd.
Sales manager
Yuichiro Otomi
Location
2-15-8 Edagawa, Koto-ku, Tokyo 135-0051
Phone number
03-6458-7251
Reception hours 10: 00-18: 00 (excluding weekends and holidays)
* If you are outside the reception hours, please contact us by email.
Inquiries: store@autoexe-store.com
AutoExe Home Page
https://www.autoexe.co.jp/
AutoExe Store Online Shop
https://autoexe-store.com/
Product Sales Price
Please refer to each product page.
Necessary charges other than the product price
Consumption tax, shipping
The total purchase amount in Japan is 3,300. over JPY (tax included) will be delivered free of charge.
Less than 3,300 yen (tax included) is 880 yen (tax included) nationwide.
For orders from overseas, the shipping fee will be added according to the weight of the item.
In addition, when you receive the goods, you will be required to pay customs duty and consumption tax according to the tax rate set for each country .
Expiration date of your order
In principle, within 2 weeks of your order
Return / Exchange
◎ Please return or exchange within 7 days after the item arrives. Please be sure to contact us in advance. If you do not contact us in advance, we may not be able to accept your request.
◎ If the delivered product is damaged or defective during delivery, or if it is different from the ordered product, we will replace it at our expense. In that case, please contact us and return it.
◎ In case of return or exchange due to customer's convenience, please note that the customer will be responsible for the shipping fee and the transfer fee for refund. Please note that products that have been used once or products that have been scratched or damaged by the customer will not be returned or exchanged.
In the following cases, we cannot accept returns or exchanges.
・ Used once, opened package (including painting of styling kit)
・ If scratches or stains occur at the customer's site
t5> ・ If one week or more has passed since delivery without any special circumstances
・ Products without a package (bag / case)
・ Other products that clearly state that they cannot be returned on the product page
We will bear the shipping cost for returned goods due to our defects.
We will inform you of the refund within 3 business days after the returned item arrives.
Sales quantity
The number of products listed is limited. Please pardon the case of run out.
If you have any problems with the quantity of your order, we will contact you by email.
Delivery time
Delivery address We accept delivery address from your home or designated location.
If not specified, it will be delivered to the address of the person who placed the order.
About product delivery
Product delivery is within about 2 weeks from the next business day after the day you receive your order (however) (Excluding out-of-stock items). We apologize for the inconvenience, but we do not accept delivery dates. We will deliver it as soon as it is ready. * Reserved items will be shipped "as soon as they arrive".
Business days are weekdays excluding Saturdays, Sundays, national holidays, and the year-end and New Year holidays.
However, if there are holidays such as New Year and Golden Week, we will ship sequentially after the next business day.
Delivery may be delayed if orders are concentrated, consecutive holidays, or before or after our regular holidays. Please note that.
Please note that due to the nature of the online shop where multiple orders can overlap at the same time, some of the listed products may be out of stock.
If the arrival of the product is unavoidably delayed due to the order or stock status, we will contact you.
About shipping products
Excuse me, but there are some areas where we cannot deliver the products. We are sorry, but in that case, we will contact you . Thank you for your understanding.
Payment method
Credit card payment (VISA, MasterCard, JCB, AMERICAN EXPRESS)
PayPal is also available.
Payment deadline
For credit card payment, it will be the credit card account debit date.